Troubleshooting Problems With Your Garage Door Opener
If you're having issues with your garage door opener or operator, our garage door company is here to help with expert garage door opener repair and operator replacement services—give us a call today at 704-840-6785 for service in Farragut and the surrounding Greater Knoxville area communities!
Our garage door company frequently receives calls from clients who can't get their garage door opener to work. When your garage door won't open, it can be frustrating and inconvenient to say the least. The good news is that there are some troubleshooting steps you can take before you make a call to a professional for garage door opener repairs or an operator replacement.
Check The Power
You'd be surprised at how many times we get a call for garage door opener repairs only to find that the operator isn't plugged in, there's been a tripped circuit breaker, or the remote batteries have died. The first thing to do is to ensure that the opener is securely plugged into a working outlet. If the outlet is connected to a Ground Fault Circuit Interrupter (GFCI), you can also try pressing the "reset" button to restore power. If these steps don't resolve your issue, then you should check the breaker box and reset the breaker if needed.
Weak batteries are one of the most common reasons that a remote stops working. If the wall control works but the remote does not, a new battery should restore function. Other electronics like Wi-Fi routers or smart LED bulbs can also interfere with the opener's radio frequency, and unplugging these devices may help, too.
Sensitive Sensors
Most garage door openers have photo-eye or infrared sensors located near the bottom of the door tracks. If the safety sensors are dirty, misaligned, or obstructed in any way, the door will not operate. Wipe the sensors with a clean, dry cloth to remove dirt, grime, and dust. You can also adjust the sensors to ensure they're perfectly aligned—most garage door sensors have indicator lights on them that alert you to proper alignment. Finally, make sure that there are no toys, tools, vehicles, or other clutter that block the beam on your sensors.
Reset Issues
Many garage door operators have a "lock" or a "vacation" button that temporarily disables the remote. Check to make sure that this feature is not engaged. If the emergency release cord has been pulled, you'll need to pull the cord toward your garage door to reconnect the trolley. After performing these steps, unplug the power source for 30 to 60 seconds, then plug it back in, which may clear any glitches in your system.
If the door reverses direction after closing a certain distance, the adjustable limit settings may have been turned off, or the force settings may be off. You can consult your owner's manual for instructions on making needed adjustments to these settings, but if you're not sure or if the instructions are over your head, a call to your go-to Farragut garage door company can save you from a DIY disaster.
When To Call A Pro
Because of the high-tension springs and heavy components that garage doors have, DIY garage door repairs are never a good idea. Contact your local garage door company if:
- You have broken torsion springs or snapped cables
- Your door is completely off its tracks
- There are electrical issues with the motor or logic board
- You have performed all troubleshooting steps and resets without success
If you need garage door opener repair or operator replacement for your home in Farragut or the neighboring Knoxville area communities, call our garage door company right away at 704-840-6785 to request services!